Refund policy

Returns of orders

Return where your order is incorrect or damaged:

If you have received an item that is incorrect or damaged, please contact our support team as soon as possible by sending an email to help@edrolo.com and a team member will be in touch. Please ensure that you quote your school name and invoice number.

General returns:

Edrolo will only accept returns of textbook stock in limited circumstances and on a case-by-case basis. All orders processed are considered final, and we will not accept returns for changes in enrolment numbers or change of mind. Please take care when placing your order to ensure that the right number of textbooks are sent. 

If you have queries regarding your order, please reach out to help@edrolo.com